Open now — 24/7, holidays included Main (480) 237-4922
El Mirage Emergency Room & Medical Center by Instinctive Health logo: EL MIRAGE in grey, EMERGENCY ROOM in red, beside three figures over a red cross in a grey circle.
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Open now — 24/7, holidays included
12000 N El Mirage Rd, El Mirage AZ
Billing (480) 339-4825

Near Sun City, Sun City West and Youngtown

An emergency room near Sun City, Sun City West and Youngtown

If you live in Sun City, Sun City West or Youngtown, El Mirage ER is a freestanding emergency room a short drive west along Thunderbird Road. It is open every hour of every day, and you can walk in with no appointment and no referral.

If this is a medical emergency, call 911.

Call (480) 237-4922 Get directions ↗

12000 N El Mirage Rd, El Mirage, AZ 85335

El Mirage ER from the parking lot, with EMERGENCY 24/7 on the building and flowering shrubs in front.

Getting here from Sun City, Sun City West and Youngtown

Take Grand Avenue to Thunderbird Road and head west on Thunderbird to El Mirage Road. Turn south: El Mirage ER is about a mile down, at Cactus Road.

12000 N El Mirage Rd, El Mirage, AZ 85335. Open 24 hours a day, 7 days a week. (480) 237-4922

Get directions ↗

What is in the building

A full-scope emergency room, to Arizona standards. Not an urgent care, not a hospital, and not a pediatric emergency room — though we treat children every day.

Open every hour of the year

24/7/365. Walk in — no appointment and no referral, ever.

You are seen by a board-certified physician

Every visit, at every hour.

Imaging and lab in the building

CT, X-ray and a full laboratory on site. Ultrasound is called in from a mobile service.

We stabilise you here

If you need a hospital bed, arranging the transfer is part of what we do.

Why distance matters here

For older residents, the things that bring people to an emergency room — chest pain, a fall, dehydration in an Arizona summer — are both more likely and less forgiving of a long drive.

If someone cannot travel safely or is getting worse quickly, call 911 rather than driving. An ambulance starts treatment on the way.

How long you will be here

There are wait times. Any emergency room that tells you otherwise is selling something.

What we can tell you is what our own records show:

Under 30 min

The average time from arriving to being seen has stayed under 30 minutes year round.

About 1.5 hrs

The average visit, from walking in to walking out.

And the part that matters more than either number: if someone arrives sicker than you, they will be seen first. That is how an emergency room is supposed to work, and it is the main reason any individual wait can run longer than an average. We would rather tell you that than promise you a time.

In-network benefits honored. No balance billing.

We honor in-network insurance benefits for emergency care, and we do not balance bill patients for emergency care they have received.

An Explanation of Benefits is not a bill. It is a statement from your insurer showing what they paid. People receive one, read it as a demand, and worry unnecessarily. If something arrives that you do not understand, call the billing team on (480) 339-4825 and ask.

And the straight version: an emergency room visit bills at emergency rates. For a sore throat, an urgent care will cost you less and is the right choice. For chest pain, cost is the wrong thing to be weighing. If you are not sure which situation you are in, we wrote a page about exactly that.

El Mirage ER — open 24 hours a day, 7 days a week.

12000 N El Mirage Rd, El Mirage, AZ 85335 · (480) 237-4922

If this is a medical emergency, call 911.

Call (480) 237-4922 Get Directions

About your bill, before you worry about it

If something arrives from your insurance company after your visit, it is almost certainly not a bill. It is an Explanation of Benefits — a statement of what they paid. The large number on it is not what you owe.

For emergency care, federal law limits your share to the ordinary in-network copay, coinsurance and deductible your plan already sets. We do not bill you for the difference, and we never will.

If anything you receive is unclear, call us before you pay it. Our billing team would rather explain a statement than have you pay something you do not owe.

How billing works