Open now — 24/7, holidays included
12000 N El Mirage Rd, El Mirage AZ
Billing (480) 339-4825
Near Surprise
An emergency room near Surprise, open 24 hours
If you live in Surprise, El Mirage ER is a freestanding emergency room a short drive away, on El Mirage Road at Cactus Road. It is open every hour of every day, and you can walk in with no appointment and no referral.
If this is a medical emergency, call 911.
12000 N El Mirage Rd, El Mirage, AZ 85335
Getting here from Surprise
From most of Surprise, take Litchfield Road south to Cactus Road, then turn east on Cactus. El Mirage ER is on El Mirage Road at Cactus Road.
12000 N El Mirage Rd, El Mirage, AZ 85335. Open 24 hours a day, 7 days a week. (480) 237-4922
Get directions ↗What is in the building
A full-scope emergency room, to Arizona standards. Not an urgent care, not a hospital, and not a pediatric emergency room — though we treat children every day.
Open every hour of the year
24/7/365. Walk in — no appointment and no referral, ever.
You are seen by a board-certified physician
Every visit, at every hour.
Imaging and lab in the building
CT, X-ray and a full laboratory on site. Ultrasound is called in from a mobile service.
We stabilise you here
If you need a hospital bed, arranging the transfer is part of what we do.
Surprise and El Mirage ER
Surprise and El Mirage share a lot of young families, which is why so much of what we see is children: fevers, falls, breathing trouble, scorpion stings.
We are not a pediatric emergency room, and we treat children every day. If your child needs emergency care, bring them in. If a child cannot travel safely or is getting worse quickly, call 911.
How long you will be here
There are wait times. Any emergency room that tells you otherwise is selling something.
What we can tell you is what our own records show:
Under 30 min
The average time from arriving to being seen has stayed under 30 minutes year round.
About 1.5 hrs
The average visit, from walking in to walking out.
And the part that matters more than either number: if someone arrives sicker than you, they will be seen first. That is how an emergency room is supposed to work, and it is the main reason any individual wait can run longer than an average. We would rather tell you that than promise you a time.
In-network benefits honored. No balance billing.
We honor in-network insurance benefits for emergency care, and we do not balance bill patients for emergency care they have received.
An Explanation of Benefits is not a bill. It is a statement from your insurer showing what they paid. People receive one, read it as a demand, and worry unnecessarily. If something arrives that you do not understand, call the billing team on (480) 339-4825 and ask.
And the straight version: an emergency room visit bills at emergency rates. For a sore throat, an urgent care will cost you less and is the right choice. For chest pain, cost is the wrong thing to be weighing. If you are not sure which situation you are in, we wrote a page about exactly that.
El Mirage ER — open 24 hours a day, 7 days a week.
12000 N El Mirage Rd, El Mirage, AZ 85335 · (480) 237-4922
If this is a medical emergency, call 911.
About your bill, before you worry about it
If something arrives from your insurance company after your visit, it is almost certainly not a bill. It is an Explanation of Benefits — a statement of what they paid. The large number on it is not what you owe.
For emergency care, federal law limits your share to the ordinary in-network copay, coinsurance and deductible your plan already sets. We do not bill you for the difference, and we never will.
If anything you receive is unclear, call us before you pay it. Our billing team would rather explain a statement than have you pay something you do not owe.